Your Questions, Answered

  • I’m just one person! But I strive to get orders out the next day. I ship exclusively with USPS and will provide tracking information.

  • Due to the nature of the products, I unfortunately do not accept returns. Please understand these are hand dyed items and each skein of yarn is different from the next. If you are extremely unhappy with the product, please still reach out.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.